Responsible Gaming

Every form of gambling involves the risk of financial loss. No outcome is ever guaranteed, and no strategy can eliminate that risk entirely. Thrill encourages all players to approach gambling as a form of entertainment, not as a source of income.

To play responsibly, users should keep the following principles in mind:

• Set a fixed budget before placing any bet and never exceed it;
• Treat any money spent on gambling as the cost of entertainment, not an investment;
• Take regular breaks to maintain a clear perspective;
• Never chase losses by increasing bets or depositing additional funds;
• Avoid gambling when under emotional stress, fatigue, or the influence of substances;
• Keep gambling separate from financial obligations such as rent, bills, or savings;
• Use the account tools available on Thrill to set deposit, loss, and session limits;
• Monitor the time spent on the platform regularly;
• Maintain awareness of your emotional state before and during play;
• Seek help promptly if gambling begins to interfere with daily life.

Gambling addiction can develop gradually, and many people do not notice the warning signs until the problem has become serious. Being aware of key indicators is an important step toward seeking timely help.

The following signs may suggest a gambling problem:

• Spending more money or time gambling than originally intended;
• Feeling restless, irritable, or anxious when attempting to reduce or stop gambling;
• Repeatedly failing to control, cut back, or stop gambling despite efforts to do so;
• Gambling to escape personal problems, anxiety, depression, or feelings of helplessness;
• Returning to gambling after a loss in an attempt to recover lost funds;
• Lying to family members, friends, or others about the extent of gambling activity;
• Neglecting work, studies, relationships, or personal responsibilities due to gambling;
• Borrowing money, selling possessions, or taking financial risks to fund gambling;
• Feeling that gambling is the only activity that provides excitement or relief;
• Continuing to gamble even after experiencing significant financial or personal consequences.

Gambling addiction is a recognized condition that requires professional attention. Identifying these signs early can make a meaningful difference in recovery.

Taking proactive steps is the most effective way to prevent gambling from becoming a harmful habit. Thrill provides several tools and the following practical recommendations to support every player.

• Use the deposit limit feature to cap the amount that can be added to your account within a set time period;
• Activate session time limits to receive automatic reminders about the duration of each gambling session;
• Request a cooling-off period to temporarily suspend gambling activity when needed;
• Apply for self-exclusion through your account settings if a longer break is necessary;
• Speak openly with a trusted person, such as a friend or family member, about your gambling habits;
• Avoid gambling as a way to manage stress, boredom, or emotional difficulties;
• Keep a personal log of gambling activity, including time spent and amounts wagered;
• Engage in alternative leisure activities to reduce reliance on gambling for entertainment;
• Contact Thrill customer support directly if you need help activating protective account features;
• Seek professional counseling or support from a specialized organization if self-management is not sufficient.

Players in India who are concerned about their gambling behavior can access dedicated support services. The organizations listed below offer confidential assistance and guidance for individuals and their families.

• iCall – A psychological counseling helpline based in India that provides mental health support, including issues related to compulsive behavior. Available at icallhelpline.org;
• Vandrevala Foundation Helpline – A 24/7 mental health helpline operating across India, reachable at 1860-2662-345 or 1800-2333-330, and online at vandrevalafoundation.com;
• NIMHANS (National Institute of Mental Health and Neurosciences) – A premier institution in Bengaluru offering treatment programs for behavioral addictions, including gambling disorders. More information is available at nimhans.ac.in;
• Gamblers Anonymous India – A fellowship-based support group for individuals affected by compulsive gambling, with meetings and resources available at gamblersanonymous.org;
• Parivarthan Counselling, Training and Research Centre – A Bengaluru-based organization providing professional counseling services for addiction and related concerns, reachable at parivarthan.org.

Any player who feels their gambling activity may be causing harm can reach out to the Thrill (thrill.com) support team at any time. The support team is available to assist with activating account protection tools, processing self-exclusion requests, and connecting users with the appropriate resources.

The following contact options are available for players in India:

• Live Chat – Available directly on the Thrill website, accessible around the clock for immediate assistance;
• Email – Players can send a detailed message to the support team at the official contact address listed in the Help section of the website;
• Help Center – A dedicated support portal with guides on account controls, responsible gaming tools, and policy information.